How to Cancel Outrank (outrank.so): What Its Terms Say, the 7-Day Refund Rule and What to Check Before You Leave
Short answer: Outrank's pricing page says 'Cancel anytime. No questions asked!', but neither that page nor its Terms of Use describes the steps. The Terms say refunds are limited to first-time subscribers who email support@outrank.so within 7 calendar days of the first payment; after that, all sales are final. So the practical answer is: look for the subscription or billing section of your Outrank dashboard, and if you cannot find a cancel option, email support@outrank.so from the address on your account and keep the reply. Everything below was read on outrank.so on 12 November 2026 (its Terms of Use are dated 3 June 2025), so check the live pages before you act.
What Outrank's own pages say about cancelling
| Question | What is written | Where |
|---|---|---|
| Can I cancel at any time? | 'Cancel anytime. No questions asked!' | Pricing page, next to the plan card |
| What are the steps? | Not described | Not found in the Terms of Use or on the pricing page |
| Is there a refund? | Yes, once, for first-time subscribers, within 7 calendar days of the first payment, by email | Terms of Use, section 8.3 |
| Who processes the payment? | Third-party payment providers | Terms of Use, section 8.2 |
| What happens after day 7? | All sales are final and non-refundable | Terms of Use, section 8.3 |
We want to be exact about the gap. We read the Terms of Use and the pricing page in full and did not find a sentence that says where the cancel button is, when a cancellation takes effect or whether you keep access until the end of the billing period. That does not mean the option is missing from the dashboard, which we cannot see without an account. It means the public pages do not document it, so you cannot check the answer before you subscribe.
One more point from the Terms is worth knowing. Section 9 says Outrank may modify, suspend or terminate the service or your access to it at any time, with or without notice, and that on termination your licence to use the service ends. In plain terms, access is not guaranteed to continue indefinitely on either side, which is another reason to keep your own copy of anything you need.
How to cancel when the steps are not documented
Work through these in order:
- Look in your account first. Open the dashboard and look for a billing, subscription or account section. Most subscription tools put cancellation there, but check the live screen rather than relying on us.
- If you find a cancel option, use it and screenshot the confirmation. Save the confirmation email too, if one arrives.
- If you cannot find one, email support@outrank.so. It is the address the Terms use for refund requests. Write from the email address on your account, say you want to cancel the subscription, name the plan, and ask for written confirmation of the date it ends.
- Cancel a few days before renewal, not on the day. Billing systems run on their own clock, and a cancellation made on the renewal date can come too late.
- Check your card statement after the next renewal date. If a charge appears after you cancelled, you have your proof ready.
This is general advice, not something Outrank's pages promise. The one thing they do state is the refund rule, which comes next.
What to put in the cancellation email
If you do end up writing to support, a short, complete message saves a round trip. Include these five things:
- The account email and the name of the website the subscription is for.
- The plan (monthly or yearly) and any add-ons you remember adding.
- The date of your last payment, so support can see where you stand against the renewal date and the 7-day refund window.
- A clear instruction: 'Please cancel the subscription and all add-ons on this account, and confirm the date it ends.'
- A request for written confirmation, so you have proof in your inbox.
Keep the message factual and free of threats or complaints. Its only job is to create a dated record that you asked to cancel. If a charge appears after that date, the email is the first thing you will want to show.
Cancelling is not the same as getting a refund
A refund is a separate request with its own deadline. Section 8.3 of the Terms of Use says:
- First-time subscribers may request a full refund within seven calendar days of the initial subscription payment.
- The request is made by emailing support@outrank.so.
- Refunds are limited to one per customer and go back to the original payment method.
- After the 7-day period, all sales are final and non-refundable.
The Terms do not say how the seven days are counted. If your first payment was on 3 November, the seventh calendar day after it is 10 November, but do not rely on the last day: send the request early, in writing, with your account email and the payment date. Annual plans matter here, because $999 is a large amount to leave outside the window. The pricing page says annual billing is $999 a year, a saving of $189 against paying monthly. That checks out: 12 months at $99 is $1,188, and $1,188 minus $999 is $189. Whatever the plan, the 7-day rule is the only refund route the public pages describe.
What you are paying for, and what to cancel besides the plan
Cancelling the main plan may not be the whole job. According to the pricing page, the Organic Growth plan costs $99 a month, or $999 a year, and includes 30 articles a month, automated keyword research, automated backlink building, AI images and unlimited users. The same page lists add-ons, several of them as subscriptions of their own:
- 60 articles a month: +$85 a month
- 90 articles a month: +$160 a month
- Human Curated Service: $1,399 a month
- Backlink Premium Plan: $199 a month
- Backlink Scale Plan: $899 a month
- Backlink Enterprise Plan: $1,899 a month
- Free Tools Builder: $99 a month
- Premium Images: $49 a month
- Directory Submission Service: $500, one time
If you ever added one of these, ask in your cancellation email that every plan and add-on on the account be cancelled, and check afterwards that nothing is still billing. Outrank also offers volume discounts for several sites (10% for 2 to 4, 15% for 5 to 19, 20% for 20 to 25), so if you manage more than one site, confirm that each one is covered by the cancellation.
The free trial and the watermark
Outrank's pricing FAQ says you can sign up and see keyword research and article generation for your website before subscribing, that trial articles include an Outrank watermark and that subscribers receive unmarked content. If you tested it and published a trial article, check that the watermark is not still on a live page. It is easy to forget a draft you published during a test.
Before you leave: keep what you need
Articles already published sit on your own website, so cancelling does not remove them from your site. Before your access ends:
- Export or copy any drafts that are not published yet.
- Check the outbound links in your articles. According to the pricing FAQ, Outrank's automated backlink building works by placing links to your site inside articles on other blogs, and you earn the credits by hosting a relevant link in your own articles. Look at which links in your published posts point to other sites and decide whether you want to keep them. Outrank's pages do not say what happens to those links when you cancel, so make the choice yourself.
- Check which pages are indexed. In Google Search Console, look at which of the posts get impressions, so you know which to keep, improve or remove.
- Disconnect the publishing integration (WordPress, Webflow, Shopify or another) if you no longer want the tool to have access to your site.
For the details of what Outrank costs with add-ons, the complaints reviewers raise and the backlink exchange, see our Outrank review. If you are cancelling a different tool, our guide on how to cancel TrySoro covers the same ground.
Why people search for this
In our Outrank review, written from the company's Trustpilot page on 23 October 2026, the one-star reviews were mostly about billing and cancelling: one reviewer said they could not cancel a free trial and were charged, and others reported charges or login attempts after cancelling. We cannot verify any individual case, and most reviews on that page were positive. The practical lesson is the same for any subscription: keep proof of what you cancelled and when.
Switching from Outrank: how Rocketito compares
Rocketito competes with Outrank, so weigh this section accordingly. We state our terms plainly because unclear terms are what many cancellation searches are about.
| Outrank | Rocketito | |
|---|---|---|
| How to cancel | Not described on the public pages; 'cancel anytime' on the pricing page | Billing section of your dashboard (Manage Billing, Cancel subscription) or email support@rocketito.com |
| Refund | 7 calendar days from the first payment, by email | No refunds. A 3-day free trial with a card is offered instead |
| Price | $99 a month, or $999 a year | $79 a month, or $47 a month billed yearly ($564) |
| Articles a month | 30 (60 with a +$85 add-on, 90 with +$160) | 31 on the monthly plan, 62 on the yearly plan |
| Backlinks | Automated backlink building included | Not part of the product |
| Publishing | WordPress, Webflow, Shopify, Wix, Framer, Notion, Ghost, webhook | WordPress, Shopify, Wix, Webflow, Ghost, webhooks |
The arithmetic, using only the published prices: Outrank's yearly plan works out to $83.25 a month for 30 articles. Reaching 60 articles a month with its add-on costs $99 plus $85, which is $184 a month. Rocketito's yearly plan is $47 a month for 62 articles. So per month, yearly Rocketito produces about twice the articles of Outrank's base plan for roughly half the price. The comparison is not like for like: Outrank includes a backlink exchange and Rocketito does not build backlinks, and Rocketito's monthly plan, at 31 articles for $79, does not double anything. If backlinks matter to you, that is a real reason to stay with Outrank.
What have we measured? We have not measured customers' rankings or traffic across accounts, so we do not quote any. If any vendor, including us, quotes you a traffic uplift, ask for the date, the site and a Search Console screenshot. Rocketito does not offer refunds, so use the 3-day trial to test it before paying.
Publish SEO articles on autopilot Rocketito writes and publishes 31 SEO articles a month to your website. 3-day free trial, cancel anytime. Start for Free
Frequently Asked Questions
How do I cancel Outrank?
Outrank's pricing page says you can cancel anytime, but the public pages do not describe the steps. Look for a billing or subscription section in your dashboard. If you cannot find one, email support@outrank.so from your account address and keep the reply.
Can I get a refund from Outrank?
Its Terms of Use allow one full refund per customer for first-time subscribers who email support@outrank.so within seven calendar days of the first payment. After that, all sales are final.
Will Outrank charge me after I cancel?
The public pages do not say when a cancellation takes effect. Ask for written confirmation of the end date, cancel before the renewal date and check your card statement after it.
Do I need to cancel the add-ons separately?
Its pricing table lists several add-ons, such as extra articles, backlink plans and Premium Images, as subscriptions of their own. Ask in your cancellation email for all of them to be cancelled and check your billing afterwards.
What happens to my published articles?
They are on your own website, so they stay there. Export unpublished drafts before your access ends, and decide what to do with the outbound links that came from the backlink exchange.
Is there a phone number to cancel?
The Terms of Use and the pricing page we read list support@outrank.so as the contact address and show no phone number.
How do I cancel Rocketito?
From the billing section of your dashboard, or by emailing support@rocketito.com. Rocketito does not issue refunds for charges already made.
*Outrank facts come from outrank.so (the pricing page and the Terms of Use, last updated 3 June 2025), read on 12 November 2026, and can change; check the live pages before you act. Review facts come from our Outrank review, dated 23 October 2026. This is general information, not legal advice. Rocketito competes with Outrank.*